I bet you’ll agree that one of the most stressful parts of selling products or services is when a client asks you for a refund – and you aren’t expecting it. It’s every entrepreneur’s worst nightmare… CLIENTS ASKING FOR REFUNDS.After all, your business – and your...
I’m a believer in the Law of Attraction – or at least that the world mirrors back to you what you believe on the inside. If you think that way too, then you know that “like attracts like” (or “like reflects like” if you prefer.)“Like attracts like” applies to...
You probably know this, but you have some serious income to protect.No joke.Especially your biggest money-maker (like your VIP Day, Premium Package, or high-end program or service.)What’s the best way to protect yourself and practically refund-proof your business?Have...
I am back froma wonderful much-needed vacation to Hawaii. We stopped in San Diego on the way out and I was able to see my dear friends/clients live and in person – Freda Salamy, Gina Gomez, Kathleen LeGrys, Kari Samuels, Keri Nola, and Priscilla Stephan. Then I...
Ah, money, money, money. As I’ve worked with clients over the years, I’ve become aware that there is a lot of confusion around when you should – or shouldn’t – give a refund to a client.Whether or not to give refunds can feel confusing and stressful. You...
episode 70: 3 big myths about giving refunds Whether or not to give refunds can feel confusing and stressful. Entrepreneurs and coaches will ask: “Shouldn’t I have a 100% money-back guarantee? If a client doesn’t get results, shouldn’t I give a refund? But if I give a...
