Hate chargebacks? We do too. Melissa Pharr weighs in.

by | Jul 23, 2018 | Refund Policy & Collections

Ever had a client issue a chargeback to stop payment on a credit card purchase? Don’t you hate when that happens?

As a business owner, it’s the worst! It can feel so discouraging after a client signs up, joins your program or purchases your services and then out of the blue just stops payment. They ask their credit card company to issue a chargeback for their payment.

It can feel unfair. It can make you furious. It can leave you feeling helpless.

This was one of the things that I wanted to talk about in my podcast interview this week with Melissa Pharr.

If you don’t know Melissa (she also goes by “Mel”), she’s a very successful online marketing strategist for female entrepreneurs looking to create a massive online following and global business that attracts consistent clients and makes an impact.

She’s supported hundreds of women to master their sales and launch process and develop a business that generate 6 figures and beyond. Melissa has been featured on numerous podcasts and in magazines including It Girl Radio, Entrepreneur On Fire, Divine Living Magazine, and more. She’s a million-dollar business coach – and an all around ball of fire who helps you get.it.done.!

My favorite part of the interview is when 5 key sections to in your Terms of Use

Mel was able to turn a challenging chargeback situation into a positive one that actually helped her GROW her business. Yes, that’s right. GROW her business!!

Listen to Mel talk about getting a chargeback – and how she was able to turn it around – in Episode 23 on iTunes here.

(Don’t have iTunes? Listen through my website here.)



We know you’re busy so it’s less than 30 minutes long – short and sweet and to the point.

This one is important. Chargebacks can happen at any time and you’ve got to be prepared mentally (and legally!) for if it does so you can stay in the driver’s seat of your business.

Listen to the podcast episode #23 for my fab interview with Mel here.

Here’s to how to take control of chargebacks and come out on top!


If you’re feeling like I do at times… overwhelmed as you look to your next income goal and no time on the calendar to make it happen and you want to SCALE BIG – then I have a great resource to help you: Carolin Soldo.

Carolin and I are doing a free Facebook Live where she’ll share her 4 pillars of business that everyone needs (myself included!) and I’ll share the 4 legal docs that go with them.

Join us on my Facebook page right here on Thursday, July 26 at 1 pm ET.



She’ll also be sharing details about her From Passion to Profits® LIVE event in September.

Seriously, it’s going to rock. I love getting dressed up for conferences and raising my frequency with high vibe entrepreneurs. Last year this event was at the Bellagio but this year Carolin has outdone herself by holding it at the Lowes Hotel in LA where they host the Oscars. Incredible!

AND when you purchase a ticket to the live event during the Facebook Live, you’ll receive a my BIGGEST LEGAL BONUS EVER that includes:

  1. 4 Free DIY Legal Templates of your choice – you get to pick! (Yes! 4!
  2. A Free Group Q&A Legal Power Hour on How to Legally Protect Your Programs after the live event
  3. A signed copy of my book Easy Legal Steps…That Are Also Good for Your Soul with a special gift wrapped up in a bow and delivered to your doorstep!

Join us for the Facebook Live here to get the code for the event sign up.

We’ll see you on the FB Live!