How to boost your chance of winning a chargeback You’re working with a client who seems happy with your services until one day, out of the blue, they issue a chargeback through their credit card company or Paypal. A chargeback feels like going out for a run at the...
How to deescalate emotion when a client wants a refund In the past 2 weeks, two different coaches came to me for the same reason. They’re clients signed up, but halfway through the program, the clients got angry and asked for a refund. Have you had a client’s emotions...
What’s the difference between a waiver and a contract? Happy Labor Day! Hope you are having a good holiday weekend and taking some time off after this busy-as-a-bee summer! Today’s #minilegallesson is about two types of easily-confused legal documents for covering...
How to cover your buns as an energy practitioner No matter what kind of coach or online biz owner you are, you’ve heard me say that: Using a strong Client Agreement is important for 2 reasons: 1. To protect your INCOME – so you have legal language to fall back...
When you are an Energy Practitioner, it’s key to have a written Agreement with your client to protect your INCOME and have clear BOUNDARIES with your clients. what is a Client Agreement (for use by energy practitioners only)? Your Client Agreement is a legally...
Offering a single session of your client services? Read this… Do you work 1-on-1 with clients? If so, you have probably heard me talk (for years!) about the importance of using the DIY Client Agreement. Well, I have good news! If you’re offering a 1-off session...
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